Agreement to Terms

By accessing or using the Spirited Souls Collective website (“Website”), services, or purchasing our digital products, you agree to be bound by these Terms of Service (“Terms”). If you do not agree with these Terms, please do not use our services.

About Our Services

Spirited Souls Collective provides:

  • Educational content about holistic healing practices
  • Blog posts on metaphysical topics
  • Digital downloads and resources
  • Newsletter subscriptions
  • Information sharing about crystals, essential oils, chakras, and related practices

Important Disclaimers

Educational Information Only: All content provided is for educational and informational purposes only. This information is not intended to replace professional medical advice, diagnosis, or treatment.

No Medical Claims: We do not make medical claims about any practices, products, or information shared. Always consult with qualified healthcare professionals before making health-related decisions.

Personal Responsibility: You are responsible for your own health and wellbeing. Any use of the information or practices discussed is at your own risk and discretion.

Individual Results: Results from any practices or products mentioned may vary between individuals. We make no guarantees about specific outcomes.

Acceptable Use

You agree to use our Website and services only for lawful purposes. You will not:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Distribute malware or harmful code
  • Attempt to gain unauthorized access to our systems
  • Use our content for commercial purposes without permission
  • Harass, abuse, or harm other users
  • Share login credentials or account access

Intellectual Property

Our Content: All content on this Website, including text, images, logos, and designs, is owned by Spirited Souls Collective and protected by copyright and other intellectual property laws.

Your License: We grant you a limited, non-exclusive, non-transferable license to access and use our Website and purchased digital products for personal, non-commercial use only.

Digital Products: When you purchase digital downloads:

  • You receive a personal license for individual use
  • You may not redistribute, resell, or share these products
  • You may make backup copies for personal use
  • Commercial use requires separate licensing agreement

User-Generated Content

If you submit content (comments, reviews, messages):

  • You retain ownership of your content
  • You grant us a license to use, display, and distribute your content
  • You represent that your content does not infringe on others’ rights
  • We reserve the right to remove any content at our discretion

Digital Products and Purchases

Purchase Terms:

  • All sales are final unless otherwise stated
  • Prices are in Australian Dollars (AUD) unless specified
  • We reserve the right to change prices at any time
  • Payment must be completed before product delivery

Digital Delivery:

  • Digital products are delivered electronically via download link or email
  • You are responsible for downloading products within the specified timeframe
  • Technical support is limited to delivery issues, not content questions

Refunds: Due to the digital nature of our products, refunds are generally not provided except in cases of:

  • Technical issues preventing download
  • Duplicate purchases
  • Products significantly different from description

Refund requests must be made within 14 days of purchase.

Subscription Services

Newsletter Subscriptions:

  • Free newsletter subscriptions can be cancelled at any time
  • You can unsubscribe using the link in emails or by contacting us
  • We may discontinue or modify newsletter services at any time

Paid Subscriptions (if applicable):

  • Billing occurs according to chosen subscription period
  • You can cancel subscriptions through your account or by contacting us
  • Cancellations take effect at the end of the current billing period
  • No refunds for partial subscription periods

Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which forms part of these Terms.

Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of service of these external sites.

Website Availability

We strive to maintain Website availability but cannot guarantee uninterrupted service. We may suspend or modify services for maintenance, updates, or other reasons.

Limitation of Liability

To the maximum extent permitted by Australian law:

  • We provide our services “as is” without warranties
  • We are not liable for indirect, incidental, or consequential damages
  • Our total liability is limited to the amount you paid for our services
  • We are not responsible for any health outcomes from using information provided

Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of our services or violation of these Terms.

Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any consumer guarantees or rights under the Competition and Consumer Act 2010 (Cth) or other applicable Australian consumer protection laws.

Governing Law

These Terms are governed by the laws of Victoria, Australia. Any disputes will be resolved in the courts of Victoria, Australia.

Termination

We may terminate or suspend your access to our services at any time for violation of these Terms. Upon termination:

  • Your right to use our services ends immediately
  • You may still access previously purchased digital products
  • Provisions regarding intellectual property and liability survive termination

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on our Website with an updated date. Continued use of our services after changes constitutes acceptance of the modified Terms.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Contact Information

For questions about these Terms of Service, please contact us:

Email: hello@spiritedsouls.co
Address: Parcel Locker 10016 02055, 2 Bradfield Street, Werribee VIC 3030

Dispute Resolution

We encourage you to contact us first to resolve any issues. If a dispute cannot be resolved directly:

  1. We will attempt to resolve disputes through good faith negotiation
  2. Unresolved disputes may be referred to mediation
  3. As a last resort, disputes will be resolved through Australian courts

These Terms of Service were last updated on 26th August 2025 and are governed by Australian law.